In Frio Seseña, we are concerned about the quality of our products, because of that we have created this customer support section.
In case of flaws or complaints about any shopping, we offer the following guarantees.
Keep your payment receipt. You need to hand it over for any checking, changes or returns. The failures caused by negligence, dents, bad use or bad state of preservation are not included in the guarantee. For those complaints, in which the use of the guarantee is proved, the products will be replaced, in the legally established terms. To make the guarantee effective, please contact on the phone: 91 895 75 61 or send an e-mail to the following e- mail address:
- In addition to our Customer Support Department, we have complaint forms at our clients’ disposal in our different facilities or in our registered office: Pilar St. no number, 45223, Sesena, Toledo.
- Both parties are subject to their choice to solve their conflicts and expressly waiving any other jurisdiction that may correspond to them, to the court of the user/buyer’s address.